Малоизвестные факты о pin up casino.
Малоизвестные факты о pin up casino.
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After the player filed a complaint with us, we asked him for more information and invited the casino's representatives to join the discussion. The casino eventually paid the player and confirmed the payment. We marked the complaint as 'resolved' in our system.
However, during the course of the complaint, the player had received his winnings. We had confirmed the resolution of the issue and marked the complaint as 'resolved' in our system.
We had advised the player to wait for the standard processing time of two weeks and assured him we would intervene if the issue persisted. The player had previously successfully withdrawn 4500 RON. Eventually, the player confirmed the receipt of the 2000 RON. We then marked the complaint as resolved.
Под лайв-зоной, в правом нижнем углу, расположена кнопка «Билет» – если вы нажмете перманентно нее, откроется меню ваших текущих ставок.
The player from Germany had his account blocked and winnings confiscated. Apparently, the player has self-excluded himself from another sister casino under the same brand. The issue was successfully resolved, the player received his winnings.
Повышенные кэфы. Раз в неделю букмекер отбирает список событий, на которые дает повышенные коэффициенты.
The player from Portugal had had issues withdrawing €151.01 from Ninecasino, both via Skrill and a bank transfer. Despite several interactions with customer service and having provided the required information, the withdrawal issue had remained unresolved.
The player from Japan was unable to withdraw funds as the casino canceled withdrawal requests, claiming virtual currency withdrawals were not possible due to EUR deposits. Despite being told that bank deposits and withdrawals were available, these options did not appear.
When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
After he had engaged with our Complaints Team and provided necessary communication records, we had contacted the casino on his behalf. The casino eventually acknowledged the issue and credited the deposit to the player's gaming account. The player had confirmed the resolution, expressing gratitude for our intervention. The complaint was then closed as 'resolved'.
The player from Georgia faced issues with withdrawal attempts being canceled for a week without reason. Despite contacting customer service, there was no resolution, leading the player to suspect the site was a scam.
The player from copyright had had his account closed at GetSlots casino, where he had had a pending сайт withdrawal of $693 and a deposit of $600 towards a new bonus offer. He had stated that he was unable to contact the casino. The player had completed account verification and had played slots and table games within the bonus rules.
The player from Germany is dissatisfied with withdrawal process. The player confirmed the issue was resolved.
Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.